Bestfix is an importer/wholesaler. Through our webshops we do not accept orders under €50,-- excl. VAT. If you want to place a smaller order, please contact us.
Delivery times
Bestfix has its own warehouse, where many products are kept in stock. As for the products we (temporarily) do not have in stock, we have agreed with our suppliers on short delivery times, so those products can generally be delivered quickly.
We always do our best to deliver the order to you as soon as possible. Orders placed on weekdays before 12 noon, we try to ship the same day. Sometimes this is not possible because products are not in stock. In that case, delivery will take a little longer. On the product page is an indication of the delivery time. Should we for any reason not meet this delivery time, we will of course inform you as soon as possible.
Delivery of orders generally takes place on working days (Monday to Friday), in principle between 8:30 am and 5:00 pm.
Shipping costs
Netherlands: Orders above € 150,- ex VAT will be delivered free of charge in the Netherlands. For orders under € 150,- ex VAT we apply shipping costs of €12,50 ex VAT. For shipments abroad, we use different shipping costs.
Belgium and Luxembourg: For Belgium and Luxembourg the shipping costs are €25,- ex VAT.
Other countries: Deliveries abroad are €45,- ex VAT for packages between 0 - 20 kg. The shipping costs will be mentioned separately at the end of the order.
Return costs
If your package cannot be delivered, you can schedule a new delivery within 5 days. If you do not comply, the package will be returned. Here we will charge € 7,- return costs. Once the parcel is back with us, your order will be (partially) cancelled. This also applies if you refuse the package at the door. If you have any questions, please let us know!